Spotless accessible room with thoughtful details.

Breakfast items ran out without replenishment despite lingering guests.

Nice hotel with amenities like free wi-fi, 24-hour reception, and a lovely bar lounge. On my first stay, the staff provided great local tips. I recommend chatting with them for the best experience!

We had an awesome time staying here with friends! Tons of attractions nearby made it easy to explore, especially The National Gallery. After exciting days, we enjoyed comfy beds that gave us the best night's sleep. Just make sure you set expectations for some breakfast options, as there were limited choices.

Central location with excellent amenities

My stay was delightful, especially appreciating the hotel's prime location just minutes from Trafalgar Square and other attractions. The access to the complimentary hot beverage service was a fantastic perk, alongside the friendly and accommodating staff who made the experience memorable. I'd suggest improving the breakfast variety as it felt somewhat limited.

Exceptional Location and Ample Amenities

I had a fantastic time during my stay, with the hotel's location just a stone's throw from major attractions like Trafalgar Square and Buckingham Palace. My room was spacious and included great amenities such as a small kitchenette and very comfortable beds, ensuring we were well-rested after our busy days. The staff were incredibly friendly, consistently going above and beyond to assist, which really enhanced our experience. However, the air conditioning could use some improvement as it wasn't very effective during warmer days.

I really appreciated the beautiful Victorian decor and convenient access to major attractions like Buckingham Palace. Everything felt safe and welcoming, making it easy for me to navigate the hotel and enjoy my stay.

Breakfast options could use enhancement for more variety.

Location near Trafalgar Square is perfect. Room temperature control was a bit off. Free coffee and tea in the lounge. Bicycle rental available nearby.

We had a great time staying here with friends! The location was perfect for visiting the National Gallery and other city highlights. After busy days exploring, the comfy beds ensured we got the best night's sleep. A tip for future guests, while the rooms are basic, the staff are super friendly and helpful.

Excellent location, mere minutes from major attractions like the National Gallery and Buckingham Palace. The structure boasts historical charm, making the stay feel distinctly unique.

Our 'Standard Queen Room' felt small and a bit stale, with decor that hasn't seen a refresh in ages. Housekeeping is by request only, leading to an inconvenience of having to go to reception for tea and coffee supplies. The heating system struggled, and despite reporting it, the room remained chilly most of the stay. Breakfast options were limited and not quite filling, leaving us wanting something more energizing to start the day. The Wi-Fi connection frequently faltered, which was frustrating when trying to check plans or communicate while traveling.

the location is perfect for exploring london. we had a great weekend with our dog n the staff were super friendly. really liked the bar and restaurant. our small queen room was clean n comfy. overall a peaceful n chill stay!

Clean room with great location, but slow check-in and no housekeeping at all.

Exceptional, Exceptional, Exceptional

I absolutely loved the cozy atmosphere of my Standard Queen Room, complete with a beautiful bay window that let in so much natural light. Every morning started right with complimentary coffee in the Club Room, a perfect touch for caffeine lovers like me! Plus, the location was a dream—mere steps from classic attractions like the London Eye and Buckingham Palace.

recommend 💖💖

Beautiful old building nicely renovated, complimentary hot beverage service, well-appointed rooms

Inconsistent housekeeping procedures could use improvement!!! Early check-in fees are excessive, leaving guests with a wrong impression of value. Weak WiFi connection needs addressing to enhance guest connectivity!!!

Great location near attractions but the room lacked coffee mugs.